Tenant Information

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Rental Inspections

Prior to applying for a property, it must be viewed by the prospective tenants. Call into our office to collect a current rental list or you can view them on our website. Please check with one of our Property Managers to check for inspection times.

 

Rental Application

Should you be interested in renting one of our properties you will be required to complete a rental application form including the details of all those to be listed on the lease. It is crucial that all information provided is true and correct, as all applications are checked fully prior to approval.

 

Bond

This is a standard component of rental contracts and is generally equal to four weeks rent. The bond is to be paid prior to moving into the property and this is then held in Trust by the Residential Tenancies Authority until the rental agreement has ended. The bond will then be refunded, provided the property is vacated in a satisfactory state with no damage.

 

Contacting Your Property Manager

You can contact your Property Managers - Sarah Oliver at sarah.oliver@seasiderealestate.com.au or Gaye Hind at gaye.hind@seasiderealestate.com.au or by calling our office on (07) 5492 2888. Should you wish to visit the office to discuss any issues with a property management staff member, please arrange an appointment time, as property management staff are frequently out of the office.

 

Rent

We offer a number of convenient methods to pay your rent. It is your responsibility to pay rent in advance. Should you not be able to pay rent by the due date, you must contact your property manager. Please remember our lessors have financial commitments to meet and they rely on rent being paid on time.

 

Repairs

Should your rental property suffer any damage or require repairs you must contact our office. For all general repairs, please complete a Maintenance Request Form and we will make appropriate arrangements (this form can be downloaded (please find this form under the 'Rentals' tab). Repairs should only be instigated by a tenant if a genuine emergency problem occurs outside of normal office hours. Please see your Residential Tenancy Agreement of Renting Guide Booklet to check what constitutes an emergency repair.

 

Routine Inspection

Seaside Real Estate will carry out quarterly periodic inspections on the property to ascertain the condition of the property and necessary maintenance requirements. This inspection also provides an opportunity for you to point out any problems or maintenance that you think may be necessary.

 

Breaking Your Tenancy Agreement

Should you wish to break your tenancy agreement with Seaside Real Estate, you must pay rent until the property is re-let to a suitable tenant, or until the end of the tenancy agreement, whichever is sooner. You must also pay for reasonable lessor compensation costs (one weeks rent + GST plus $80 to advertise the property.) A 'Agreement to terminate a fixed term tenancy' (please find this form under the 'Rentals' tab), please contact your property manager to discuss further.

 

Giving Notice

Should you wish to terminate your tenancy we must receive written notice two weeks prior to the end of your tenancy agreement. If your tenancy agreement has expired, 14 days written notice is required. Please complete a Notice of Intention to Leave (please find this form under the 'Rentals' tab) and return it to our office.

 

Contents Insurance

It is your responsibility to insure your own belongings and furniture. We strongly recommend you take out contents insurance to protect against burglary and theft also public liability.